New Homes In Tomball,TX

Lakes at Creekside 80′

Priced from the $500s

The below ratings and reviews were collected by Eliant (an independent, third-party customer satisfaction measurement company) from our new home buyers approximately 30-days after moving into their new homes, and reflect their responses to the question "What did you like best about your purchase experience?” Please note that we respect the privacy of our home buyers and only publish reviews with their express consent.

14 Reviews
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Our experience with TM and TriPointe has been terrible. We found the home on our own and then set up a showing with our realtor. [name removed] was the TM rep at the model home office. We made an offer on the home and it was accepted. Two days later [name removed] text us saying that he was laid off. We had no contact at TM. No one reached out to us to let us know what the next steps in the process would be. During this time, we had set up financing through our own bank. We were then contacted by [name removed] at TriPointe who asked to earn our business. She was very nice at this point. We did end up going with TriPointe, as their rate was slightly better. I reached out to [name removed] a week after hearing from [name removed] and asked if she could connect us with someone at TM because we had no idea who to contact. We got a call the next day from an individual named [name removed] at TM. His first words were, "So, you're upset?". I explained that we had no contact at TM after our offer being accepted and needed to move forward in the process. He assured us that he was very responsive and would be our new contact. A week or so later, he stopped responding to calls and emails from us and our realtor. Our realtor contacted someone at TM who told her that [name removed] was now on a leave of absence. So again, we had no contact at TM and no one reached out to us. We gave it another week, and worked on our loan through TriPointe. After "earning" our business, [name removed] seemed to become very short and irritable on the phone. My husband and I had a question and called her one evening. She turned to someone in the background, huffed, and said "Just turn off the stove and put everything on hold. I have to help these people again". She made us feel incompetent every time we asked a question. When it came time for the final walkthrough, we showed up expecting to meet [name removed], our builder, but were told he couldn't make it. (A builder named [name removed] filled in and was fantastic). Then, on the way to closing, which TriPoint had set the time for, [name removed] called and told us she had ordered the legal documents, but didn't know when they would show up, so we might have to wait a few HOURS at the closing office. Luckily, this didn't happen, and we were able to sign documents shortly after arriving. We then met a woman named [name removed] at the TM model home. She was incredibly nice, but had no idea about gate access, park access, where the garage door openers were, etc. as she was brand new to the [name removed] at [name removed] office. The customer service within TM and TriPointe is truly disappointing. We were passed off numerous times and had to figure out the process on our own. However, with that being said, we are very happy with the quality of our home. The builders did a great job.

✔ Verified Homeowner​ July 04, 2020

4.5 Stars 4.5 Stars 4.5 Stars 4.5 Stars 4.5 Stars

From our first time we contacted Trendmaker Homes via Email, [name removed] was extremely helpful. She was always answering our questions whether via email, phone or text. When we visited the model home and met [name removed], we knew right away Trendmaker was going to be our home. We felt welcomed, and most important he made us feel like family. [name removed] only did he let us make some changes to the build, but he would take the time to explain why some of our requests were not able to be done and made sure we understood. We were previously in negotiation with another home builder in LAC, but due to the lack of willingness to work with us on making minor changes to the home we walked away from the deal and ended up here. Our experience with Trendmaker vs [name removed] Homes was night and day, my wife and I were very impressed AND pleased with our entire time we worked with Trendmaker. i cannot express how thankful and happy we are with our choice to be part of the Trendmaker family! [name removed] is the BEST home advisor we have ever met, and we met a lot during our process of buying a home. During the build of the home, any questions we had [name removed] always took the time to answer our questions and always seemed very knowledgeable of the build. Even after closing, if we have ANY question, [name removed] and [name removed] are always available and willing to take time for us. If we had to buy a home all over again we would definitely buy here again. Thanks to [name removed], we were able to purchase a dream home we never thought of owning. Thank you [name removed], and thank you Trendmaker for making our home buying experience unforgettable.

✔ Verified Homeowner​ April 09, 2020

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars

From our first time we contacted Trendmaker Homes via Email, [name removed] was extremely helpful. She was always answering our questions whether via email, phone or text. When we visited the model home and met [name removed], we knew right away Trendmaker was going to be our home. We felt welcomed, and most important he made us feel like family. [name removed] only did he let us make some changes to the build, but he would take the time to explain why some of our requests were not able to be done and made sure we understood. We were previously in negotiation with another home builder in LAC, but due to the lack of willingness to work with us on making minor changes to the home we walked away from the deal and ended up here. Our experience with Trendmaker vs [name removed] Homes was night and day, my wife and I were very impressed AND pleased with our entire time we worked with Trendmaker. i cannot express how thankful and happy we are with our choice to be part of the Trendmaker family! [name removed] is the BEST home advisor we have ever met, and we met a lot during our process of buying a home. During the build of the home, any questions we had [name removed] always took the time toanswer our questions and always seemed very knowledgeable of the build. Even after closing, if we have ANY question, [name removed] and [name removed] are always available and willing to take time for us. If we had to buy a home all over again we would definitely buy here again. Thanks to [name removed], we were able to purchase a dream home we never thought of owning. Thank you [name removed], and thank you Trendmaker for making our home buying experience unforgettable.

✔ Verified Homeowner​ April 09, 2020

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars

From our first time we contacted Trendmaker Homes via Email, [name removed] was extremely helpful. She was always answering our questions whether via email, phone or text. When we visited the model home and met [name removed], we knew right away Trendmaker was going to be our home. We felt welcomed, and mostimportant he made us feel like family. [name removed] only did he let us make some changes to the build, but he would take the time to explain why some of our requests were not able to be done and made sure we understood. We were previously in negotiation with another home builder in LAC, but due to the lack of willingness to work with us on making minor changes to the home we walked away from the deal and ended up here. Our experience with Trendmaker vs [name removed] Homes was night and day, my wife and I were very impressed AND pleased with our entire time we worked with Trendmaker. i cannot express how thankful and happy we are with our choice to be part of the Trendmaker family! [name removed] is the BEST home advisor we have ever met, and we met a lot during our process of buying a home. During the build of the home, any questions we had [name removed] always took the time to answer our questions and always seemed very knowledgeable of the build. Even after closing, if we have ANY question, [name removed] and [name removed] are always available and willing to take time for us. If we had to buy a home all over again we would definitely buy here again. Thanks to [name removed], we were able to purchase a dream home we never thought of owning. Thank you [name removed], and thank you Trendmaker for making our home buying experience unforgettable.

✔ Verified Homeowner​ April 09, 2020

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars

We liked the way the contract was handle,very comprehensive and easy to understand. We also like the execution portion of the project (construction).

✔ Verified Homeowner​ March 05, 2020

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars

We liked the way the contract was handle, very comprehensive and easy to understand. We also like the execution portion of the project (construction).

✔ Verified Homeowner​ March 05, 2020

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars

[name removed] R was customer focused. worked quickly through issues, kept in constant comms. Builder [name removed] was super honest approachable and could not be more patient and clear. Deal was simple quick. Paperwork was a bit jumbled but we were moving at apeed

✔ Verified Homeowner​ December 30, 2019

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars

Todd R was customer focused. worked quickly through issues, kept in constant comms. Builder Alex was super honest approachable and could not be more patient and clear. Deal was simple quick. Paperwork was a bit jumbled but we were moving at apeed

✔ Verified Homeowner​ December 30, 2019

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars

Communication with our sales rep.

✔ Verified Homeowner​ October 18, 2019

4.25 Stars 4.25 Stars 4.25 Stars 4.25 Stars 4.25 Stars

communication was great .. prior to purchase , after the purchase few issues which we are facing as of today as well

✔ Verified Homeowner​ September 25, 2019

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars

Our sales consultant [name removed] was truly amazing. She was with us from start to finish and made our entire experience wonderful and stress free which says a lot in the home building process. She left no stone unturned and has impeccable taste. She is an incredible asset to the Trendmaker family. Our builder/project manager [name removed] built us a wonderful home and took care of it like it was his own. It was a perfect match for our family. [name removed] is a master at his craft, caring, dedicated and precise. We had a winning team with both he and [name removed]! We are extremely grateful for both and found new friends in the process.

✔ Verified Homeowner​ September 17, 2019

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars

The closing process, from completion of our home and the final walk through meeting to getting the keys, was all very smooth and low stress (always good before an upcoming move).

✔ Verified Homeowner​ July 24, 2019

4.75 Stars 4.75 Stars 4.75 Stars 4.75 Stars 4.75 Stars

The builder's efforts to make sure we were satisfied with the home. It was the first time he had built this home and we had some floor plan modifications so there were quite a number of materials delivered that weren't right for the home. It seems the standard items for the home were delivered even though changes had been made at the design center.

✔ Verified Homeowner​ June 07, 2019

4.5 Stars 4.5 Stars 4.5 Stars 4.5 Stars 4.5 Stars

My sales person at my community has been amazing.

✔ Verified Homeowner​ January 14, 2019

5 Stars 5 Stars 5 Stars 5 Stars 5 Stars

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